The logic all runs, however when reps transition or leave, we mark the lead with an owner of “Open -[ Regional Name here] “. Normally, the logic I have looks for known “Open” regions, and replaces those with a default value that we set. However, since my logic is looking for exact matches, any NEW open territories have to be manually added to the logic every single day the territory comes open.

The bottom line topic: Is there a way to use a “contains” or “starts with” operator within the velocity speech used within the tokens?

Any insight would be extremely helpful! Thanks!


Leave a Reply